Field Quality Engineer AM

Result Areas / Main Activities Field Quality Management Investigates customer complaints and field quality issues related to aftermarket products. Performs technical analysis of returned products and supports warranty claim assessments. Coordinates product inspection and failure analysis activities. Establishes containment actions and drives corrective action implementation. Customer Support Supports customers and distributors with technical product-related issues. Provides technical expertise to Field Area Managers operating in Poland and European markets. Participates in customer visits and quality reviews when required. Maintains a high level of customer satisfaction by ensuring fast and effective problem resolution. Root Cause Analysis & Continuous Improvement Leads and facilitates structured problem-solving activities Coordinates cross-functional teams to identify root causes and define permanent corrective actions. Monitors effectiveness of implemented actions. Quality Monitoring & Reporting Monitors field quality performance indicators and warranty trends. Identifies recurring issues and potential risks. Develops regular reports and dashboards for management and stakeholders. Supports quality reviews and management meetings with field performance data. Required Experience 3–5 years experience in Quality Engineering, Customer Quality or Automotive Quality. Experience in aftermarket business is considered a strong advantage. Experience in customer-facing technical roles is preferred. Knowledge of automotive quality standards and methodologies. Education Bachelor's or Master's Degree Field of Study: Mechanical Engineering Automotive Engineering, Industrial Engineering, Materials Engineering or other relevant Engineering disciplines Languages Language Level English Advanced (C1) Polish Native / Fluent Additional European language Nice to have — Published by Brembo. Apply on the employer's own posting.