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Bar & Cafe Store Manager - Eataly Caffè Hudson Yards

Eataly Food & Beverage
Full TimeNew York, United States

About the role

Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for a dynamic Caffè Manager to lead this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè! The Caffè Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in back-of-house (BOH), front-of-house (FOH), and full-service bar operations, as well as customer engagement areas.   Oversees daily operations to ensure that Eataly Caffè consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.  Engages with Caffè employees in a hands-on capacity to foster teamwork and operational excellence.   Motivates, inspires, and develops team through setting clear expectations and leading by example  Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, bartender etc.  Oversees full-service bar operations Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.   Collaborates closely with the Director of Operations to develop, implement and monitor standard operating procedures  Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.  Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.  Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.  Actively recruits and trains Caffè team members in collaboration with HR and Talent Acquisition teams.  Acts as a brand ambassador for Eataly, representing the store to the community and guests  Performs other duties as assigned  2+ years of experience supervising a café or quick service operation   Experience and knowledge in coffee and coffee production   Excellent communication and team leadership skills  Outstanding analytical and problem-solving skills  Proficiency in Microsoft Office  Job Requirements Ability to stand, bend, reach and be mobile for up to 4 hours  Ability to lift up to 20 lbs.  Ability to operate a commercial espresso machine   Food Handlers License and Serv-Safe Certification are a plus  Restaurant or Hospitality experience preferred Compensation:  The annual compensation for this role is $80,000 - $90,000 — Published by Eataly. Apply on the employer's own posting.

Skills

talent acquisition
microsoft office
store manager
merchandising
guest service
food safety
operations
pricing
team leadership
communication
collaboration
teamwork

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