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Commercial Manager

Delivery Hero Mobility & Delivery
Temps pleinMilano, Italy

À propos du poste

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Ref ID: JR0085084 DISCLAIMER Only CVs in English will be considered. YOUR MISSION Build and lead a high-performing commercial team to win the North East market in Italy (Padova, Verona, and Bologna). You will have full ownership of the P&L as well as strategic, and commercial ownership over the region. Glovo is a fast-growing tech platform connecting couriers, merchants, and customers. This is a commercial and analytical leadership role - not a traditional retail store, automotive, showroom, or brick-and-mortar operations / commercial position. THE JOURNEY  Your role is centered around 3 core pillars: People Leadership (team of 5): Manage, coach, and grow a team of 5 Key Account Managers to reach ambitious regional growth targets and foster a supportive culture. You will lead by example in accordance with our values and set high standards for the team.   Commercial & Field Execution: Go into the field to pitch, negotiate, and build close relationships with Top Partners. You will define and pursue the long-term strategy for the Area in terms of Growth, Promotions, Advertisement, and Operations.   Analytics & P&L Ownership: Analyze KPIs, monitor business metrics, partner performance and unlock new growth opportunities. WHAT YOU WILL BRING TO THE RIDE Relevant Background: Experience in fast-paced tech platforms, quick-commerce, delivery apps, tech scale-ups, top consulting firms, or investment banking. (Experience strictly limited to traditional retail store management, automotive dealerships/showrooms, or physical brick-and-mortar sales does not meet the requirements for this role).   Team Leadership: 2+ years of direct experience managing teams of commercial or account management professionals.   Glovo Values DNA: You lead through Gas (bias for action & high ambition), Glownership (360º accountability), Deep-Dive (analytical curiosity), High Bar (setting high standards), Stay Humble (empathy & low ego), and Good Vibes (positivity & trust).   Commercial Drive: Strong field experience pitching, negotiating, and managing high-value enterprise accounts. You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.   Analytical Mentality: Proven ability to make data-driven decisions, track KPIs, and identify clear leverage points to move the needle.   Agility & Ownership: A hands-on, highly assertive "doer" who thrives in ambiguous environments and takes full accountability for results.   Languages: Full fluency in Italian and English. — Published by Delivery Hero. Apply on the employer's own posting.

Compétences

store management
accountability
operations
consulting
analytics
retail
sales
team leadership
leadership
empathy

Langues

Italian

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