Collection Intern (South Market Team: France, Spain & Portugal) | Kraków

Finance Internship / Global Electrolux Talent (GET) Job Description Electrolux Group   At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.   Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.   Join us in our exciting quest to build the future home!   About the role   Ready to take your first step into the world of Finance & Accounting?   Our 3-month Internship Program gives you the opportunity to gain practical experience within a global organization. You will learn from experienced professionals, work with international systems, and develop skills that are highly valued in today's job market.   As a Collection Intern, you will join the South Market Collections Team supporting customers across France, Spain, and Portugal . Working alongside experienced Collection Specialists, you will gain hands-on exposure to Order-to-Cash (OTC) processes, customer account management, and collection activities in an international business environment.   Our internship is 3 months long , part-time (20 hours per week) , and offers a salary of 30 PLN gross per hour .   What you will do   As a Collection Intern, you will support the team in managing customer accounts and selected parts of the collection process. From day one, you will have the opportunity to learn how global finance operations work while contributing to daily business activities.   In detail, you will:   Support Collection Specialists with day-to-day operational tasks   Work with customer portals and upload required documents to client systems   Update and maintain customer data in internal systems   Attach proof of delivery and other supporting documentation   Monitor customer accounts and assist with overdue account follow-up   Contact customers regarding outstanding invoices and support the collection process   Assist with payment investigation, account maintenance, and transaction clearing activities   Participate in resolving payment discrepancies and unidentified payments   Maintain accurate customer records and collection notes   Support reporting and other administrative activities within the team   Gradually take on more independent and complex responsibilities as your knowledge and confidence grow   Qualifications & Requirements   University degree in progress or recently completed, preferably in Finance, Accounting, Economics, Business Administration, or a related field   Very good command of English   Knowledge of French, Spanish, or Portuguese will be considered a strong asset   Good MS Office skills, especially Excel   Strong analytical and problem-solving skills   Attention to detail and commitment to accuracy   Proactive attitude and willingness to learn   Strong interpersonal and communication skills   Ability to work effectively in a team environment   Availability to work 20 hours per week   Who you are   Analytical – you enjoy understanding the root causes behind issues   Detail-oriented – you believe that small details make a big difference   Proactive – you look beyond assigned tasks and think ahead   Communicative – you build positive relationships and enjoy working with others   Curious and eager to learn – you are motivated to develop your professional skills in an international environment   Where you will be   You will be based in our modern office in Kraków, working in a hybrid model with approximately 8 0% office presence .   Our Global Shared Service Center provides services for Electrolux Group companies worldwide. We are dedicated to Global Finance & Accounting, HR Services, IT, Reporting & Analysis CoE , and Product Documentation. We employ nearly 1,000 talented people and foster a culture built on diversity, inclusion, and continuous development.   What we offer   Hands-on experience in an international Order-to-Cash environment   Opportunity to learn from experienced Collection Specialists and Team Leaders   Training that will boost your professional competencies   Dedicated buddy who will support you throughout the program   Friendly atmosphere and a culture that values work-life balance   Exposure to international markets and business processes   Opportunities to develop both business and language skills   Challenging and meaningful tasks that help build your career   For more information about Electrolux Group, visit: www.electroluxgroup.com . — Published by Electrolux. Apply on the employer's own posting.