Technical Business Analyst

Technical Business Analyst ScottishPower HQ, Glasgow (hybrid) Salary up to £50,500 + excellent benefits Full-time, permanent position (happy to talk flexible working) Closing date: Tuesday 10th of November 2026 Help us create a better future, quicker The Senior Business Analyst will support the delivery of IT change projects, enabling solutions and benefits to our Customer business.  The role holder is responsible for capturing business requirements and supporting the development and testing process through to successful implementation of projects, alongside providing expertise regarding business processes and supporting day-to-day operations to ensure that the business solution performs effectively. What you’ll be doing Evaluate new requirements including capture, documentation and analysis Ensure requirements are met by proposed solutions and technologies are adopted in line with Iberdrola’s technology blueprint Identify issues through reporting and analysis, producing change controls or incidents where necessary Provide business and technical expertise to inform decisions on solution requirements Undertake end-to-end project management for smaller projects, including project governance and controls Manage testing of new developments, including test plans and scripts, testing, documenting results and managing defect resolution with suppliers Liaise with operational teams, providing specialist application knowledge to help resolve operational issues Ensure relevant stakeholders are kept informed throughout project delivery Monitor, analyse and optimise business processes and interfaces What you’ll bring Proven experience working on systems/technical projects Good understanding the project lifecycle Experience working with business sponsors and users to define business requirements Ability to engage closely with suppliers to identify, design and deliver the best solution for the business Proficient user of relevant Microsoft applications Excellent analytical and problem-solving skills Good influencing and negotiating skills Experience supporting project estimates and working within allocated budgets Knowledge of SAP Utility Modules (eg CRM, ISU, IDEX) is advantageous Knowledge of Agile methodologies Minimum Criteria Bachelor’s degree in Business, IT or related discipline Experience working on technical or systems projects, with a good understanding of the project lifecycle Experience gathering, analysing and documenting business and technical requirements Excellent communication skills, with the ability to explain complex problems clearly Eagerness to learn and share knowledge across diverse teams Strong analytical skills, with experience of using SQL to interrogate large and complex datasets, identify insights and support effective problem-solving What’s in it for you As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: 36 days annual leave Holiday purchase – perfect your work/life balance with extra annual leave Share Incentive Plan and Sharesave Scheme Payroll giving and charity matched funding Technology Vouchers – save more and spread the cost of your technology purposes Count us in – pledge to reduce carbon emissions and help fight climate change Electric Vehicle Schemes – to help you transition to green/clean driving Cycle to Work scheme and public transport season ticket loans Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments Life Assurance (4x salary) Access to ‘nudge’ financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more Why ScottishPower ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com . Mobility Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements. I MPORTANT Advert will close at 23:59 GMT the day before Job Posting End Date below November-10-2026 — Published by Iberdrola. Apply on the employer's own posting.