Account Manager Longtail Croatia

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. If you’re here, it’s because you’re looking for an exciting ride.  A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.  We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together.  Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.  Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique?  🤝 Our culture and strong values.  💪 Our career development philosophy.  🤝 Our commitment to being a force for good.   We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. YOUR MISSION We are looking for an Account Manager to join our team in Zagreb. You will manage a large portfolio of small and medium-sized restaurant partners, helping them grow their business on our platform. This is a hands-on role that requires strong organizational skills, persistence, and a proactive approach. You'll spend a significant part of your day reaching out to partners, making calls, and building relationships. THE JOURNEY Manage a portfolio of 100+ small and medium-sized restaurant partners Conduct regular outreach via phone and email to engage existing and potential partners Build and maintain relationships with partners, understanding their needs and challenges Monitor partner performance using data and provide recommendations for improvement Organize your portfolio effectively to ensure all partners receive appropriate attention Promote platform features, promotions, and advertising opportunities to partners Collaborate with internal teams (operations, marketing, support) to resolve partner issues Meet monthly targets for partner engagement, activation, and revenue growth At least 1 year of experience in sales, account management, or business development Comfortable making high volumes of cold calls and outbound outreach Strong organizational skills - ability to manage a large portfolio without dropping the ball Persuasive communicator who can pitch effectively and handle objections Self-motivated with a positive, "can-do" attitude Not afraid to pick up the phone and have difficult conversations Data-oriented - comfortable working with Excel/Google Sheets and basic analytics Fluent in Croatian and proficient in English Resilient and able to handle rejection while maintaining motivation — Published by Delivery Hero. Apply on the employer's own posting.